Your privacy matters to nex4d. Learn how we collect, use, protect, and manage your personal information.
Last Updated: January 5, 2026
Welcome to the nex4d Privacy Policy. At nex4d, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect from users of our gaming platform, how we use that information, who we share it with, and what rights you have regarding your personal data.
This Privacy Policy applies to all information collected through our website at https://nex4d.cam, our mobile applications (if applicable), and any related services, sales, marketing, or events (collectively, the "Services"). By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
If you do not agree with the terms of this Privacy Policy, please discontinue use of our Services immediately. We reserve the right to modify this Privacy Policy at any time. We will notify you of material changes by updating the "Last Updated" date and, where appropriate, by sending you an email notification or displaying a prominent notice on our Website.
nex4d collects personal information that you voluntarily provide to us when registering for an account, making deposits or withdrawals, contacting customer support, or otherwise interacting with our Services. The categories of information we collect include:
To comply with international gaming regulations and anti-money laundering laws, we collect the following identity verification documents:
We automatically collect certain information when you visit, use, or navigate our Services, including:
nex4d uses the personal information we collect for the following purposes:
If you are accessing nex4d from the European Economic Area (EEA), we process your personal data based on the following legal grounds:
nex4d does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with the following categories of recipients:
All third-party service providers are contractually required to protect your data and use it only for the specific purposes we authorize.
We may disclose your information to law enforcement, regulators, government agencies, or courts when required by law or legal process, including:
If nex4d is involved in a merger, acquisition, asset sale, or bankruptcy, your personal information may be transferred to the successor entity. We will notify you via email and/or prominent notice on our Website before your data is transferred and becomes subject to a different privacy policy.
With your explicit consent, we may share your information with third parties for specific purposes such as co-branded promotions or VIP partner events. You can withdraw consent at any time.
nex4d takes data security seriously and employs industry-standard technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure:
While we implement strong security measures, you also play a critical role in protecting your account:
Data Breach Notification
In the unlikely event of a data breach that compromises your personal information, nex4d will notify you via email within 72 hours of discovering the breach, as required by applicable data protection laws. We will also report the breach to relevant regulatory authorities.
nex4d retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of account + 7 years after closure | Regulatory compliance (AML/KYC), tax requirements, legal disputes |
| Transaction Records | 7 years from transaction date | Regulatory compliance, tax reporting, audit requirements |
| KYC Documents | 7 years after account closure | AML regulations, gaming license requirements |
| Gaming Activity Logs | 7 years from activity date | Regulatory requirements, dispute resolution |
| Marketing Consent Records | Duration of consent + 3 years after withdrawal | Proof of consent for regulatory compliance |
| Customer Support Communications | 3 years from communication date | Quality assurance, dispute resolution |
After the applicable retention period expires, we securely delete or anonymize your personal data in accordance with our data retention policy and applicable laws. Anonymized data (data that can no longer identify you) may be retained indefinitely for statistical analysis and business intelligence purposes.
nex4d uses cookies and similar tracking technologies to enhance your experience, analyze platform usage, and deliver personalized content. A cookie is a small text file stored on your device that helps us recognize you on subsequent visits.
You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. However, disabling essential cookies may prevent you from using certain features of the platform. To manage marketing cookies, you can adjust your consent preferences in your nex4d account dashboard.
Depending on your jurisdiction, you may have the following rights regarding your personal data:
You have the right to request a copy of the personal information we hold about you. We will provide this information in a structured, commonly used, and machine-readable format (typically PDF or CSV).
You can update your account information anytime through your account dashboard. If you cannot update information yourself, contact our support team for assistance.
You can request deletion of your personal data by closing your account. However, we may retain certain information as required by law or legitimate business purposes (see Section 7 on Data Retention).
You can object to or request restriction of certain data processing activities, such as marketing communications or automated decision-making. Contact us to exercise these rights.
If we process your data based on consent (e.g., marketing emails), you can withdraw consent anytime by clicking "unsubscribe" in emails or adjusting preferences in your account dashboard.
If you believe we have violated your privacy rights, you have the right to file a complaint with your local data protection authority.
To exercise any of these rights, contact us at . We will respond to your request within 30 days. We may request additional information to verify your identity before fulfilling your request.
nex4d Services are strictly intended for adults aged 21 and over. We do not knowingly collect personal information from anyone under 21 years of age. If we discover that we have inadvertently collected data from a person under 21, we will immediately delete that information and close the account. If you believe a minor has provided us with personal information, please contact us immediately at .
nex4d operates internationally and may transfer your personal data to servers located outside Indonesia. When we transfer data across borders, we ensure appropriate safeguards are in place, including:
By using nex4d Services, you consent to the transfer of your data to jurisdictions that may have different data protection standards than Indonesia, provided that we maintain appropriate safeguards as described above.
nex4d may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will:
We encourage you to review this Privacy Policy periodically. Your continued use of nex4d Services after changes are posted constitutes your acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Email:
Website: https://nex4d.cam
Live Chat: Available 24/7 on our Website
Response Time: We aim to respond to all privacy inquiries within 72 hours
Our customer support team is available in English and Indonesian to address your privacy concerns.
Your Privacy is Our Priority
At nex4d, we understand that trust is earned through transparency and action. This Privacy Policy represents our commitment to protecting your personal information with bank-grade security, using your data only for stated purposes, and giving you control over your privacy. If you ever have concerns about how we handle your data, please reach out—we're here to help.
All data transmitted to and from nex4d is protected by 256-bit SSL/TLS encryption, the same standard used by financial institutions worldwide.
Your personal data is accessible only to authorized personnel who require it to provide services. All staff sign confidentiality agreements.
Personal information is stored on secure servers with physical access controls, redundant backups, and 24/7 monitoring against intrusion.
Independent security firms conduct regular penetration testing and vulnerability assessments to identify and fix potential weaknesses.
We never sell, rent, or trade your personal information to third parties for marketing purposes. Your data is yours.
Our privacy practices align with GDPR standards, giving you control over your data including rights to access, correct, and delete information.
Our support team is available 24/7 to answer any questions about how we protect and manage your personal data